Amazon Amateurs?

According to iehiapk: “I was under the apparently false impression that S3 was a high-availability service.  We may have to evaluate other services now.  This makes us look like a bunch of amateurs.”

I would like to ask precisely what he defines as a “high-availability service”. Five-nines? Sorry, the Amazon S3 SLA says three nines only. If they are in breach of that (which I suspect they might be now although I’ve yet to calculate or read the fine print) your recourse is a partial refund.

Either way, when you sign the service agreement you accept there will be some risk to service and where conditions are met the supplier will compensate you, all documented and accepted when you signed on.


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